Terms of Service
Last Updated: January 1, 2025 • Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing, downloading, installing, or using iMessage Enterprise Exporter ("Software," "Service," or "Application"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Software.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and the provider of iMessage Enterprise Exporter ("we," "us," or "our").
2. License Grant
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software in accordance with your purchased license tier:
2.1 Solo Practitioner License
- Single named user only
- Installation on up to 2 devices owned or controlled by the licensed user
- Unlimited exports for licensed user's professional use
- Non-transferable to other individuals or organizations
2.2 Professional License
- Up to 5 named users within a single organization
- Each user may install on up to 2 devices
- Unlimited exports for licensed users' professional use
- May not be shared with users outside the licensed organization
2.3 Enterprise License
- Custom user count as specified in your license agreement
- Site-wide or organization-wide deployment options
- Custom terms as negotiated and documented in separate agreement
- May include additional features, integrations, or support levels
3. License Restrictions
You may NOT:
- Reverse Engineer: Decompile, disassemble, reverse engineer, or attempt to derive source code from the Software
- Modify: Modify, adapt, translate, or create derivative works based on the Software
- Redistribute: Sell, rent, lease, sublicense, distribute, or transfer the Software to third parties
- Remove Attribution: Remove, alter, or obscure any proprietary notices, labels, or marks on the Software
- Circumvent Protection: Bypass, disable, or circumvent any license validation, copy protection, or security features
- Violate Laws: Use the Software for any unlawful purpose or in violation of applicable laws
- Unauthorized Access: Export data you are not legally authorized to access
- Bulk Licensing Fraud: Share license keys or activation credentials with unauthorized users
4. Acceptable Use
You agree to use the Software only for lawful purposes and in accordance with these Terms. Specifically:
4.1 Legal Authorization Required
Before exporting any iMessage data, you must:
- Have legal authorization to access and export the data (court order, consent, employment policy, etc.)
- Comply with all applicable data protection laws (GDPR, CCPA, etc.)
- Respect attorney-client privilege and work product protections
- Follow your jurisdiction's rules of evidence and discovery procedures
4.2 Professional Use
The Software is designed for professional use by:
- Licensed attorneys and law firms
- Licensed private investigators
- Corporate compliance and HR professionals
- Digital forensics professionals
- Law enforcement with proper authorization
4.3 Prohibited Uses
You may NOT use the Software to:
- Access data without legal authorization
- Violate privacy rights or engage in illegal surveillance
- Export data for harassment, stalking, or intimidation
- Circumvent legitimate security measures
- Interfere with law enforcement investigations
5. Intellectual Property
The Software, including all code, design, graphics, documentation, and content, is protected by copyright, trademark, and other intellectual property laws. We retain all rights, title, and interest in and to the Software.
Your license does not grant you any ownership rights—only a limited right to use the Software under these Terms.
6. Updates and Maintenance
6.1 Automatic Updates
We may provide updates, patches, and new versions of the Software to:
- Fix bugs and improve stability
- Add new features and functionality
- Ensure compatibility with new macOS versions
- Address security vulnerabilities
Updates may be delivered automatically or require manual installation. You can disable automatic update checks in Preferences, though we strongly recommend keeping the Software up to date.
6.2 Compatibility
We provide free updates to maintain compatibility with macOS releases for a minimum of 3 years from your purchase date. After this period, continued compatibility updates may require a paid upgrade.
7. Payment and Refunds
7.1 Pricing
Current pricing is available at imessageexporter.com/#pricing. Prices are subject to change, but will not affect existing license holders.
7.2 Payment Processing
Payments are processed by third-party payment processors (Stripe). We do not store your full credit card information.
7.3 Refund Policy
We offer a 30-day money-back guarantee:
- Request a refund within 30 days of purchase
- Contact support@imessageexporter.com with your order number
- Full refund issued within 5-7 business days
- No questions asked
After 30 days, all sales are final.
8. Warranty Disclaimer
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, or completeness of exports
- Error-free or uninterrupted operation
- Compatibility with all macOS configurations
While we strive for forensic accuracy and court admissibility, ultimate admissibility depends on your jurisdiction, procedure, and proper foundation. Consult with legal counsel.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- NO INDIRECT DAMAGES: We are not liable for indirect, incidental, special, consequential, or punitive damages
- NO LOST PROFITS: We are not liable for lost profits, lost revenue, lost data, or business interruption
- CAP ON DAMAGES: Our total liability is limited to the amount you paid for the Software (not to exceed $599)
This limitation applies even if we have been advised of the possibility of such damages and regardless of legal theory (contract, tort, negligence, strict liability, or otherwise).
10. Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:
- Your use of the Software
- Your violation of these Terms
- Your violation of applicable laws or third-party rights
- Unauthorized data access or export
- Your negligence or willful misconduct
11. Term and Termination
11.1 License Duration
Your license is perpetual (lasts forever) unless terminated under Section 11.2.
11.2 Termination for Breach
We may terminate your license immediately if you:
- Violate these Terms
- Engage in license fraud or unauthorized sharing
- Use the Software for unlawful purposes
- Fail to pay applicable fees
11.3 Effects of Termination
Upon termination, you must:
- Immediately cease all use of the Software
- Uninstall the Software from all devices
- Delete all copies in your possession
Sections that by their nature should survive (warranty disclaimers, limitations of liability, indemnification, governing law) will continue to apply.
12. Governing Law and Disputes
12.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
12.2 Dispute Resolution
Any disputes arising from these Terms or use of the Software shall be resolved through:
- Informal Negotiation: Contact us at legal@imessageexporter.com to attempt good-faith resolution
- Binding Arbitration: If informal negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association]
- No Class Actions: All disputes must be brought individually—no class actions or representative proceedings
12.3 Exceptions
Either party may seek injunctive relief in court to prevent unauthorized use, infringement, or violation of intellectual property rights.
13. Export Compliance
The Software may be subject to export controls. You agree to comply with all applicable export and import laws, including U.S. Export Administration Regulations. You may not export or re-export the Software to prohibited countries or individuals.
14. Changes to Terms
We may update these Terms to reflect:
- Changes in our business practices
- New features or services
- Legal or regulatory requirements
When we make material changes:
- We will update the "Last Updated" date
- We will notify users via email at least 30 days in advance
- Continued use after the effective date constitutes acceptance
- If you do not agree, you must stop using the Software
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and License Agreement, constitute the entire agreement between you and us regarding the Software and supersede all prior agreements.
17. Contact Information
For questions about these Terms:
- Email: legal@imessageexporter.com
- General Support: support@imessageexporter.com
Professional Use Notice
iMessage Enterprise Exporter is a professional forensic tool designed for legal practitioners, investigators, and compliance officers. Users are responsible for ensuring they have proper legal authorization before exporting any data and for complying with all applicable laws and ethical obligations.